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Why Choose Rolox?
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Jack and Kathy Thomas Garden City, MO
December 12,2023
Rolox Home Services Grandview, MO
Dear Dave,
As the owner of the company, it was a pleasure to work with you. You always tried to speak with us directly with any questions we had. When unavailable, you always made sure your staff got back to us with an answer to our questions in a timely manner.
Thank you for the quality crew sent out to replace our three roofs on December 8, 2023. They did an excellent job and are truly professionals, they were very respectful to us and our home. The roofs are beautiful and what a super clean up job, the best I have ever seen. Their job was not easy, they were working in 20+ mile hour winds that day.
A couple of days later the gutter crew showed up and installed the new gutters on our house and barn. Again, they were an impressive crew that reflected the utmost quality in their work with respect for us and our home. Just wish the cleanup would have been more thorough. Some nails and screws were missed at cleanup. However, I called our salesman and the crew returned immediately and cleaned up what they missed. So Awesome!
We are incredibly pleased with all the work done, thanks Dave to you and your staff’s patience and guidance through this process. We would definitely recommend your company, crews, and personnel to anyone looking for a professional job from a quality company with experienced, respectful craftsmen who provide quality and excellence.
A special thanks to Robert your salesman, the service department, and the office staff for always calling me back and dealing with any and all questions or issues that would arise. A big thanks to both of your crews who are kind, courteous and very skilled in their profession. It is always a pleasure to deal with knowledgeable and pleasant employees. They leave a great impression of your company.
These are a few of the reasons why for all our homes for the past thirty plus years, we hire Rolox. Whether it be windows, gutters, or roofs. Your fair and reasonable pricing, quality work and excellent service is top notch. We look forward to doing business with you in the future.
A Blessed and Merry Christmas to you, your family and all your staff and crews.
Sincerely,
Jack and Kathy Thomas
Thanks Dustin for everything and thank you Rolox!
Victoria Klote
George—Marshall, MO
Will definitely recommend them to friends and family.
Our only problems were issues with clear and credible communication with our rep. He showed up at our house unannounced when we weren't home and just waited in his car for an hour until we showed up. He arrived late for an appointment, just as we were leaving the house. We were promised that only Rolox employees did the work, that they did not contract out, but I can't confirm this. All workers were in generic white vehicles, lacked any branding, and only identified themselves when asked. We were also told they would need one side of the driveway, but they ended up making the entire thing inaccessible. We couldn't drive our main car all week.
None of these issues are real huge. I would have been fine with most everything had I just been more well informed. I would have been able to prepare better.
Since the windows have been in we have been able to open them up and get the nice breeze throughout the house and it is amazing. We have not had to run the A/C or the heat and so love that. It has made the sound of the traffic by the house alot more quite. We definitely recommend this company. They make sure everything is done right. I can't wait to see the new power bill when it comes, as I know it will be a big difference.
I am not joking when I say that once we closed the windows after letting the room air out, we could immediately feel the difference in insulation these new windows were providing. Which is saying something in a 102 year old Brookside home. And not to mention, they look beautiful! I could not recommend them enough!
Customer Service was good. They worked with me on the price. I would definitely recommend this company to anyone who is looking for windows.
(I am in Belton, but they travel all over to provide great service!)
On January 29, 2025, Rolox Home Service arrived at my home in Independence Missouri to install windows and patio doors. I was informed that the installers would arrive between 8am – 8:30am. The first truck (Team 1) arrived at 7:59am, waiting until 8:10am to knock on our door with the second truck (Team 2) arriving at 8:20am. The installers asked if we needed to get a vehicle out of the garage since they would be working from their trucks to do the installation. This allowed me to park my car on the street in case I needed to leave my home.
Both Teams were extremely professional with their installation. From prepping the area with plastic runners, to clearing the area for the needed workspace, to minimizing the debris created from the installation, to cleaning the area with vacuum and cleaning clothes after the installation.
After each Team completed their installation, we were giving clear instruction on operating the patio doors and windows.
If you want a professional, knowable and polite Team to do home services for you contact Rolox Home Service. Ps – The price was very reasonable.
Our sales guy Dustin was easy to work with. Made sure we were happy with everything as it happened. Each work crew we had at the house did a wonderful job and were all very friendly.
Even amazed they came to finish the project on some super cold days right after the Kansas Blizzard.
Would for sure recommend Rolox. Very happy with our home transformation.
12/10/24 - Today Rolox came out and installed a couple of windows for me. As always the quality of the work was amazing. From start to finish each member of the Rolox team is great to work with from sales to installation. This is the third time they have worked on my house in the past couple of years and I highly recommend them to anyone looking at doing home upgrades!
We are very happy, and will refer this company to our family and friends. The sakes man Dustin M. Was telling the truth in how good.thier prudouct is. Thank you Rolox Home Service .
We had 14 windows replaced, and his team completed the entire project in less than 12 hours! The crew was professional, efficient, and left everything spotless. Our new windows look incredible, and we’ve already noticed the difference they’ve made in our home.
We have already noticed a difference in our home and are extremely satisfied with the Rolox Windows, door and all of the people that we have dealt with during this process!!
Chris and Cristy
Emporia KS