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Jack and Kathy Thomas Garden City, MO
December 12,2023
Rolox Home Services Grandview, MO
Dear Dave,
As the owner of the company, it was a pleasure to work with you. You always tried to speak with us directly with any questions we had. When unavailable, you always made sure your staff got back to us with an answer to our questions in a timely manner.
Thank you for the quality crew sent out to replace our three roofs on December 8, 2023. They did an excellent job and are truly professionals, they were very respectful to us and our home. The roofs are beautiful and what a super clean up job, the best I have ever seen. Their job was not easy, they were working in 20+ mile hour winds that day.
A couple of days later the gutter crew showed up and installed the new gutters on our house and barn. Again, they were an impressive crew that reflected the utmost quality in their work with respect for us and our home. Just wish the cleanup would have been more thorough. Some nails and screws were missed at cleanup. However, I called our salesman and the crew returned immediately and cleaned up what they missed. So Awesome!
We are incredibly pleased with all the work done, thanks Dave to you and your staff’s patience and guidance through this process. We would definitely recommend your company, crews, and personnel to anyone looking for a professional job from a quality company with experienced, respectful craftsmen who provide quality and excellence.
A special thanks to Robert your salesman, the service department, and the office staff for always calling me back and dealing with any and all questions or issues that would arise. A big thanks to both of your crews who are kind, courteous and very skilled in their profession. It is always a pleasure to deal with knowledgeable and pleasant employees. They leave a great impression of your company.
These are a few of the reasons why for all our homes for the past thirty plus years, we hire Rolox. Whether it be windows, gutters, or roofs. Your fair and reasonable pricing, quality work and excellent service is top notch. We look forward to doing business with you in the future.
A Blessed and Merry Christmas to you, your family and all your staff and crews.
Sincerely,
Jack and Kathy Thomas